Oversize - A package is considered Oversize 1 when its actual weight is less than 30 pounds and its combined length and girth exceeds 84 inches but is less than or equal to 108 inches. A package is considered Oversize 2 when its actual weight is less than 70 pounds and its combined length and girth exceeds 108 inches but is less than or equal to 130 inches. These charges are in addition to the standard shipping and handling charge. |
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Truck Freight - charges are applied to any order that exceeds the limitations of regular ground shipments. Any package with a combined girth and length of 130 inches (or greater) or a shipping weight of 70 lbs (or greater) is classified as Truck Freight. All freight shipments must be prepaid. All standard shipping and oversize charges will be removed. |
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Express Shipments - are available to most areas. All express orders must be placed before 3:00 PM EST in order to ship the same day. Shipping charges are based on the actual size and weight of the carton plus a $10 Rush fee. In order to request an express shipment, you must speak with a Customer Service representative by calling 1-800-428-4319. We offer Next Day Air, Next Day Saturday, 2nd Day Air, and 3 Day Select services. |
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Puerto Rico, Alaska, Hawaii - All orders are shipped via an air service. Shipping charges are based on the actual size and weight of the carton plus a $10 Rush fee. In order to request a shipment to these destinations, you must speak with a Customer Service representative by calling 1-800-428-4319. |
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APO/FPO, Virgin Islands, Guam, Canada - All orders must be prepaid in US funds. Shipping charges are based on the actual size and weight of the carton plus a $25 Handling fee. In order to request a shipment to these destinations, you must speak with a Customer Service representative by calling 1-765-345-2131. |
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Foreign Orders - All orders must be prepaid in US funds. The customer is responsible for any additional charges such as brokerage fees, tariffs, duty taxes, import fees, and customs charges. Shipping charges are based on the actual size and weight of the carton plus a $25 Handling fee. In order to request a shipment to a foreign destination, you must speak with a Customer Service representative by calling 1-765-345-2131. |
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COD Orders - For an additional $11.95 (per shipment), you can choose to pay for your order when it is delivered. You can pay by certified check, money order, or company check (with prior approval). The recipient is responsible for having funds available at the time of delivery. In order to request a COD shipment, you must speak with a Customer Service representative by calling 1-800-428-4319. This service is only available within the continental US. For security reasons, shipping carriers no longer accept cash! |